Substance Abuse and Rehabilitation

Anthem BCBS Behavioral Health program offers assistance and guidance on treatment for issues like anxiety, depression, and substance abuse. Anthem BCBS Customer Service Representatives can also help you find providers and hospitals, provide information on substance abuse benefits, and provide referrals to providers who specialize in substance abuse, or caring for children or seniors with special needs.  The Behavioral Health program is available to all local 94 members and their dependents who are eligible with the Local 94 Health Fund.

Please call Anthem BCBS Behavioral Health Hotline at 800-626-3643, If you are in crisis, select prompt #1. Your call will be confidential and answered by a licensed clinician.

If you are not in crisis, please call 844-241-7089 for benefits or claims.

Inpatient Care

The inpatient Substance Abuse and Rehabilitation benefits are administered by Anthem BCBS. If you use a participating facility for these services, it will be covered in full. If you use a non-participating facility for services, you will be responsible for any deductible and co-insurance and you can be balance billed for charges in excess of the negotiated rate paid by Anthem BCBS.

If you wish to use this benefit, you are responsible for obtaining precertification from Anthem BCBS. You or your provider must call Anthem BCBS at 844-241-7089 prior to being admitted to a rehabilitation facility. If you do not call this number before entering a facility, you may not be eligible to receive this benefit.

Finding a Provider

To find a network provider in your area, visit Anthem BCBS’ website at www.anthembluecross.com.

Membership Assistance Program (MAP)

The Membership Assistance Program (MAP) is comprised of Union members who provide support and intervention regarding Substance Abuse and Alcohol Abuse. If you would like further information about this program, please call 212-331-1848.

Need More Information?

For more information on how your substance abuse and rehabilitation benefits work and what the BCBS Plan covers, please contact the Fund Office. Also, be sure to look at the information in the Engineering Good Health, Active Member Benefits, Commercial Retiree Benefits and School Retiree Benefits sections of this site.