Know Where to Go For Care

When you’re in a stressful medical situation, it can feel like the emergency room is your best option. However, sometimes it’s better to visit a primary care physician or an urgent care center. Knowing which facility to go to and when is essential. It can also help you and the Fund save on unnecessary medical costs.

Watch this the video for a brief explanation of what facilities are best for different medical conditions.

Still need help deciding where to go for care? Use the chart below to help you determine what’s right for your situation.*

Primary Care Physician

Visit your PCP for:

• Help managing chronic conditions, like high blood pressure and diabetes
• Rashes and allergies
• Cold and flu symptoms
• Ear aches
• Pink eye
• Urinary Tract Infections

LiveHealth Online

LiveHealth Online is a new benefit for Commerical Division members, effective July 1, 2019.

Chat with a LiveHealth Online doctor for:

• Rashes and allergies
• Cold and flu symptoms
• Sprains and strains
• Ear aches
• Pink eye
• Urinary Tract Infections

Urgent Care

Visit an Urgent Care center for:

• Rashes with a fever
• Bruises, cuts and other superficial wounds, including minor cuts that need stitches
• Moderate burns
• Minor broken bones and fractures in fingers or toes
• Severe cold and flu symptoms

Emergency Room

Go to the Emergency Room for:

• Difficulty breathing
• Excessive or uncontrollable bleeding
• Severe chest and abdominal pains
• Severe burns and broken bones
• High fever in infants
• Any other type of severe pain

Behavioral Health Resources

Read more about the behavioral health resources offered by the Fund.

* This list is not comprehensive and you are not required to see recommended providers for each service. Use your best judgment when seeking medical care. If you feel the condition is life-threatening, seek emergency care immediately.