Know Where to Go For Care
When you’re in a stressful medical situation, it can feel like the emergency room is your best option. However, sometimes it’s better to visit a primary care physician or an urgent care center. Knowing which facility to go to and when is essential. It can also help you and the Fund save on unnecessary medical costs.
Watch this the video for a brief explanation of what facilities are best for different medical conditions.
Still need help deciding where to go for care? Use the chart below to help you determine what’s right for your situation.*
Primary Care Physician
Visit your PCP for:
- Help managing chronic conditions, like high blood pressure and diabetes
- Rashes and allergies
- Cold and flu symptoms
- Ear aches
- Pink eye
- Urinary Tract Infections
LiveHealth Online is a new benefit for Commerical Division members, effective July 1, 2019.
Chat with a LiveHealth Online doctor for:
- Rashes and allergies
- Cold and flu symptoms
- Sprains and strains
- Ear aches
- Pink eye
- Urinary Tract Infections
Urgent Care
Visit an Urgent Care center for:
- Rashes with a fever
- Bruises, cuts and other superficial wounds, including minor cuts that need stitches
- Moderate burns
- Minor broken bones and fractures in fingers or toes
- Severe cold and flu symptoms
Emergency Room
Go to the Emergency Room for:
- Difficulty breathing
- Excessive or uncontrollable bleeding
- Severe chest and abdominal pains
- Severe burns and broken bones
- High fever in infants
- Any other type of severe pain
Behavioral Health Resources
Read more about the behavioral health resources offered by the Fund.
* This list is not comprehensive and you are not required to see recommended providers for each service. Use your best judgment when seeking medical care. If you feel the condition is life-threatening, seek emergency care immediately.
FAQs
How do I add my newborn child to my plan?
You must provide the Fund Office with a copy of the child’s birth certificate within 90 days of birth to enroll your child with the applicable date (child’s birthdate). If you fail to do so, within the applicable 90-day period, dependent coverage will not be available under the Plan for your new dependent child until the first of the month following the date in which you provide the Fund Office with the required documentation or any other verifying information requested. A Coordination of Benefits Form (COB) must be completed if your child has other coverage. You should also visit the Life Events page on this site to see what you need to do for your other benefits.